At Eleven Formula LLC we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, shipping and billing addresses.
- Payment Information: Payment details are processed securely through third-party payment providers; we do not store credit card information.
- Order Information: Purchase history and transaction details.
- Website Usage Data: IP address, browser type, device information, and browsing activity on our site (collected via cookies and analytics tools).
2. How We Use Your Information
We use your information to:
- Process and fulfill orders.
- Provide customer support.
- Send order confirmations and shipping updates.
- Improve our website and services.
- Send promotional emails.
3. How We Protect Your Information
- We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure.
- Payment transactions are encrypted and processed securely by third-party providers.
4. Sharing of Information
We do not sell or rent your personal data. However, we may share information with:
- Shipping providers to fulfill your order.
- Payment processors for secure transactions.
- Legal authorities if required by law.
5. Cookies & Tracking Technologies
- We use cookies to enhance user experience, track website performance, and analyze visitor behavior.
- You can disable cookies in your browser settings, but this may affect site functionality.
6. Your Rights & Choices
- Opt-Out: You can unsubscribe from promotional emails at any time.
- Access & Update: You can request a copy of your personal data or update your information by contacting us.
- Delete Data: You may request account deletion, subject to legal retention requirements.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
For questions about this Privacy Policy, please contact:
📧 Email: custmoer@elevenformula.com